Disconnecting Disconnecting in PMs

[KoraLily]

When I'm using PMs I keep being disconnected and the chat doesn't reconnect unless I leave and log back in. This has happened to another user as well. Some PMs are also failing to reach the other user.

 

[LeiaSkywalker]

Same here.

 

[ukgirl_25_uk]

same

 

[Stanthropical]

Does thus happen only in PM's?

 

[LeiaSkywalker]

For me, yes. Refreshing will fix it but the PM's not reaching the other person can be frustrating because there's no way of knowing until they ask if you're still there.

 

[Stanthropical]

Does it ever disconnect while not in PM?

 

[LeiaSkywalker]

Not that I recall. If so, it's been very rare.

 

[Stanthropical]

How often do you think you send messages in public vs PM's? About the same rate or much less interaction in public?

 

[LeiaSkywalker]

I would say maybe more in PM but not sure by how much.

 

[Stanthropical]

Can you take note of how often in which type of activity it happens or when it doesn't happen, maybe something else odd is happening, maybe on type of connection?

It's hard to diagnose this, because people aren't detailed, so establishing a pattern will be challenging.

 

[LeiaSkywalker]

Tbh, I didn't realise others were having the same issue and assumed it was just a me thing so didn't bother paying much attention to where or when it happened. I'll try and keep track of how often it happens, thanks.