**IMPORTANT: This volunteer moderator application is for chat only at this time. Being a volunteer moderator is not about modding drama, it's for removing spam, scams, gross rule violations and illegal activity. If you're looking to mod drama ("harassment/bullying" and such), modding is not for you**
Aspiring volunteer moderators should be registered members for at least six months. Trial period for new moderators is 60 days.
Additionally, you should know how to use the forums and have decent communication skills.
All plagiarized or Ai-written / edited applications will be rejected. If you cite any experience, please be very specific and with approximate date ranges.
Only users who don't have multiple profiles / accounts will be considered for volunteer chat moderator title. If you're willing to lose excess profiles, do indicate so. However, all of your profiles will be looked at when deciding whether to invite to the team or not.
The secretive process of becoming a volunteer moderator:
1: You fill out the moderator application and it's immediately posted for administrators to review.
2: Administrators review the application and if the candidate is viable, the aspiring moderator is nominated so current moderators can weigh in.
3: Moderators have a discussion (all moderators are invited and are encouraged to participate) and if a decision to move forward has been made, the username is forwarded to the Overlords of the website.
4: Overlords then review the application, administrator discussion and moderator discussion.
5: If a decision is made to invite you to become a member of the moderator team, a chat administrator will contact you directly in chat and offer you to join the ranks.
6: If you haven't lost hope by that time and you're still interested in ruling over the chatscape, you'll be provided with a list of initiation steps you must agree to and complete within a few days.
7: If you agree and once you've completed the initiation requirements, you'll gain a star badge, new friends, new enemies and a chat whip. Congratulations.
Concerned about not being able to handle some 3000 - 4000+ users across 70+ chat rooms during peak times? No need to be! FCN runs high-tech behind the scenes, such as public content flagging across all chat rooms, automated report handling, simple enforcement system with simplified and default response guidelines / templates--you could mod the entire chat by yourself 24/7 if you're bored enough! Ask other moderators how easy it is to mod while just chatting.
What volunteer moderators
do:
- Remove illegal activity (highest priority)
- Remove spam (priority)
- Remove solicitation (priority)
- Remove scams (highest priority)
- Remove minors (highest priority)
- Remove and report illegal content (highest priority)
...partially using an automated, public content flagging system.
- Moderate within established guidelines.
What volunteer moderators
don't do:
- Moderate drama (community abuse and user harassment falls into a different category)
- Settle personal disputes (see above)
- Threaten users with bans, kicks or mutes
- Have schedules (moderate only as you chat)
- Moderate moral panics (only established rules are enforced)
Volunteer moderators do not get paid. All moderators are volunteers.
Please acquaint yourself with the TOU before applying:
https://www.freechatnow.com/legal/terms
Additionally:
http://www.freechatnow.com/rules
Moderator applicaton:
https://www.freechatnow.com/moderator/apply
Important:
If you sign up to be a moderator, go through the process and become a chat moderator, we expect you to pull your weight. Moderation is needed 24/7 and you could waste hours at a time just keeping chat rooms clean from undesirable activity and content. This volunteer work is what maintains the community.
That being said, we cannot have moderators sitting around, only socializing and not taking action on incoming reports or flagged content. With some 50,000+ unique daily visitors, there's rarely an idle moment when it comes to moderation.
There's quite a bit of automated moderation and automatic content flagging, which moderators can review and act upon. Context interpretation is important and we moderate everything that doesn't fit the website's Terms Of Use / Rules. We moderate context, not words or tone. Personal moral panics are not moderated--if it's not against the rules of the website, we do not take action. You will receive guidance in this regard.
By far, biggest issues are scams and spam, followed by expected annoyances (like people who shouldn't be here), which is more complicated to moderate than anything else. If you expect to become a hall monitor who's going to tell peers how to behave, perhaps chat moderation is not for you. We need moderators who enforce existing rules, not hall monitors.
High-traffic live chat is very different from other forms of social spaces. Everything moves fast and context must be interpreted on-the-fly. While there's automation and flagging, humans are still needed to interpret context. It's a skill that is developed over time, because people from all over the globe of different cultures and with different languages have different ways of complicating their communication in order to avoid detection.