We’re aware some users are having difficulty accessing chat still. Below are some temporary workarounds which may help you access FCN chat:
Try continuously pressing the "Log in" button after receiving the initial "Unable to authenticate" message. You may find that after several attempts, you gain access to chat.
Log out of the forum, log in as a guest, log out again, and then sign in to your account. This may help resolve any authentication issues.
Clear your web browser cookies and data for freechatnow.com, close the browser, reopen it, and log back into the forum. Then, try to log into chat again.
Alternatively, you can try accessing chat under a guest account instead of logging in with your registered account.
We're working to resolve the underlying issue as soon as possible. In the meantime, these temporary workarounds may help you get back to chatting with us.