Cannot enter live chat rooms

[SaulGoodman]

Hello ANYONE who can help! I've been using the live chat daily for quite some time but I can no longer gain entry as the page where you click to agree to terms and conditions just keeps bouncing back up!
I can log in and get to this area but the live chat normal "sequence of pages to enter" seems to be stuck in a loop.
I notice others have had this issue but I can't see any solution to it.
Any help would be greatly appreciated!

 

[Esoterix]

Please confirm device and browser you're using when unable to access chat? If you're able to provide any screenshots (or even a screen recording, just let us know), please do so. This will be helpful.

 

[SaulGoodman]

Hello Victoriax, I am now convinced this is down to my old device I use just for FCN.
For the record the device is an IPhone 6 lol!
I do have an IPhone 12 plus and iPad Pro but I use the IPhone 6 for privacy and security. The Operating system cannot be updated any more and I will try and take a screenshot but this does not really work on the device now!
It's an iPhone with a button in the Center at the bottom (remember those!)
Thank you for your help but I don't want to waste yours or SABS time NOW that I'm sure it's a combination of my old ass phone and your new chat software.
Kind regards
Saul

 

[Stanthropical]

This information further complicates our search into what the issue is.

Are you able to log in via your newer devices? That confirmation would help us out greatly.

New chat software is not accessible from the login page, by the way—the links are not posted in pages specifically for chat.

This is what the new chat software link looks like:
https://schat.freechatnow.com

This is what the olds looks like:
https://www.freechatnow.com/chat/

Old devices with outdated and no longer maintained software by the manufacturer are less secure, by the way.

One way to keep your anonymous activity separated from your personal activity is to use anonymous browsing modes which clear cookies and reset other factors in each and every browsing session. Another way is to use different browsers (non-default) for different activity (effectively separates cookies) and make sure to not open any URL's in your anonymous activity/non-default related to your personal actvity. Yet another way is to combine non-default browsers, anonymous modes and VPN (where permitted).

More on privacy and security:
https://www.freechatnow.com/forum/threads/internet-safety-and-privacy-101.19002/