- Which device and model are you using?
- Laptop.
- Which OS and version are you using?
- Window's 11.
- How are you connecting?
- Wifi.
- Which web browser and version are you using?
- Firefox.
- Are you using special settings or extensions?
- None.
- Did you update your software recently?
- Not that I remember.
- What is the error message you're seeing?
- None.
- Have you attempted any troubleshooting?
- Yes.
- Your other currently active FCN profiles
- None.
- Your previous deleted FCN profile
- None.
-Your device type: Laptop.
-Device OS and exact version: Window's 11.
-Web browser and exact version: Firefox.
-When did you update your OS and / or browser: Month ago.
-Any browser plug-ins/extensions: None.
-Anti-virus brand and version: Avast One.
-What type of connection: Wifi.
-When exactly did this start happening: 4 days ago.
All there is is a white screen and I can't access any of the rooms.
-Device OS and exact version: Window's 11.
-Web browser and exact version: Firefox.
-When did you update your OS and / or browser: Month ago.
-Any browser plug-ins/extensions: None.
-Anti-virus brand and version: Avast One.
-What type of connection: Wifi.
-When exactly did this start happening: 4 days ago.
All there is is a white screen and I can't access any of the rooms.