Medi file could not be processed

[HungGooner]

Which device and model are you using?

Iphone

Which OS and version are you using?

17

How are you connecting?

5g

Which web browser and version are you using?

Chrome

Are you using special settings or extensions?

No

Did you update your software recently?

Yes

What is the error message you're seeing?

Media file could not be processed

Have you attempted any troubleshooting?

Reset wifi and refreshed page

Your other currently active FCN profiles

No

Your previous deleted FCN profile

No

Says "Media file could not be processed" when trying to upload GIFs or pics. Happens sometimes but not others, with no consistency. Other chatters seem to be experiencing similar issues.

 

[JessicaIsCute]

Its odd it won't allow then will

 

[Darthssj4]

They better fix it

 

[Highland_Man]

I keep getting the same as well ;(

 

[Darthssj4]

How do we contact support

 

[Busty_Nerd]

Sent this to the developer, it's being looked into

 

[Darthssj4]

Ok thank you very much

 

[Highland_Man]

Sent this to the developer, it's being looked into

Thank You

 

[eli2k2]

live pictures don't work either, guess the entire media server couldn't handle all the naughty anymore and is currently choking

 

[carw-la2]

Says "Media file could not be processed" when trying to upload GIFs or pics. Happens sometimes but not others, with no consistency. Other chatters seem to be experiencing similar issues.

the same thing is happening to me.. i've chatted here for years and it's never happened before.. it's very frustrating and it's wasting my time. is there a solution. is FCN looking into it?

 

[Darthssj4]

They sent it to the to the developer amd looking into it

 

[carw-la2]

They sent it to the to the developer amd looking into it

thanks for the update, it's appreciated

 

[HungGooner]

They sent it to the to the developer amd looking into it

Thanks for the update

 

[Stanthropical]

Support is aware and working on it.