- Which device and model are you using?
- Apple iPhone 11
- Which OS and version are you using?
- iOS 17.6
- How are you connecting?
- Cellular
- Which web browser and version are you using?
- Safari 17.6
- Are you using special settings or extensions?
- No
- Did you update your software recently?
- Yes
- What is the error message you're seeing?
- Not a valid token
- Have you attempted any troubleshooting?
- Yes
i keep getting the "not a valid token" message when i try to log in, i've looked through threads of people having the same issue but i have tried disabling incognito and using a different browser, still getting the same message