It is kinda true, some of the really well put together criticisms I've seen on this forum discussion have been either ignored or given a robotic response with no real answer, which sucks because I'm genuinely okay with the new chat after getting used to it, however it's still so flawed, even for a "beta", having UI flaws and generally unwelcoming experience for anybody who never used the new chat at all. I really do want a better successor to old chat, but I feel like this might just feel like one of those bad movie sequels right now, no offense to people who like new chat >.>