- Which device and model are you using?
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- Which OS and version are you using?
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- How are you connecting?
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- Which web browser and version are you using?
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- Are you using special settings or extensions?
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- Did you update your software recently?
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- What is the error message you're seeing?
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- Have you attempted any troubleshooting?
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- Your other currently active FCN profiles
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- Your previous deleted FCN profile
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I have two old profiles that have been deleted for a while now. The emails are still active on FCN and I can request to reset my password but when I log in to do that it tells me the profile is deleted. I’m asking about this because I want to change my username on this account, but have been told to delete other active profiles. There are only two I wish to keep. This one and one other. What should I do?
