Ban Appeal - False Accuse of VPN usage

[SkyVoyager]

Which device and model are you using?

HP Laptop

Which OS and version are you using?

Win 11

How are you connecting?

WiFi 2.4GHz

Which web browser and version are you using?

Edge

Are you using special settings or extensions?

allow right click - auto download

Did you update your software recently?

nope

What is the error message you're seeing?

Banned due using VPN

Have you attempted any troubleshooting?

doesnt work

Your other currently active FCN profiles

-

Your previous deleted FCN profile

-

Never use VPN or private browsing, disconnected due wifi error and then outright get banned when trying to reconnect.

 

[SkyVoyager]

After checking out the landing page (the confirm before join chat), my prev IP listed (generic indonesia IP) that always there now become a region spesific IP (still indonesia)

 

[Stanthropical]

Ask your ISP whether the IP address pool you're in is shared with their VPN services. Nothing we can do if that's the case. It's also possible that their residential service routing is misconfigured.

 

[SkyVoyager]

as far as i know isp here doesnt come with nor provide vpn services.

is the ban/appeal cant be processed manually?

 

[SkyVoyager]

huh, now the ip is as usual. odd event though

any suggestion to prevent?

 

[Stanthropical]

There's nothing to process. Blocking is automatic. It's not even a ban. I can't offer any more input.