- Which device and model are you using?
- iPhone 16 Plus
- Which OS and version are you using?
- iOS 26.4.2
- How are you connecting?
- Both WiFi and mobile
- Which web browser and version are you using?
- Google Chrome
- Are you using special settings or extensions?
- No
- Did you update your software recently?
- No
- What is the error message you're seeing?
- Normally the error 500 or the calibrating refresh screen
- Have you attempted any troubleshooting?
- Clearing history, cache, cookies
Taking multiple attempts to log in, usually starting off with error 500.
When refreshing the screen, it freezes on the loading screen where it has quips. It takes so long that you are better off closing the browser entirely and logging back in again.
When refreshing the screen, it freezes on the loading screen where it has quips. It takes so long that you are better off closing the browser entirely and logging back in again.
