- Which device and model are you using?
- laptop pc
- Which OS and version are you using?
- windows 11
- How are you connecting?
- wifi
- Which web browser and version are you using?
- firefox
- Are you using special settings or extensions?
- no
- Did you update your software recently?
- yes
- What is the error message you're seeing?
- no error message
- Have you attempted any troubleshooting?
- yes
