SimplyBlogging

Wednesday obviously came and went without incident to blog about.

Thursday has got me dancing, looking forward to a long weekend ahead.

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BunnyBeeHope said:
Today is Friday and im still mad at a hotel for not refunding me for a wedding I was attending
I do need an excuse to wear the outfit I bought at a later stage.
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Subject: Request for Refund Due to Medical Emergency

Dear [Hotel Name / Customer Service Team],

I am writing to formally request a refund for my booking on [date], which I was unable to attend due to a severe case of Covid-19. I have attached a doctor’s letter confirming my illness and the medical advice not to travel.

I am extremely disappointed by the lack of understanding and flexibility shown when I contacted your team regarding this situation. Falling ill with Covid was completely beyond my control, and I followed all necessary medical guidance to avoid exposing others. Given the circumstances, I had expected a level of compassion and reasonable accommodation from a hotel that prides itself on customer care.

Your refusal to offer a refund — or even a credit or alternative solution — has left me frustrated and genuinely reluctant to stay with your hotel in the future. I have previously enjoyed my experiences with your brand, which makes this situation even more disheartening.

I am requesting once again that you review my case and issue a refund for the unused night. I believe this is a fair and responsible resolution considering the documented medical emergency.

If this cannot be resolved, I will feel compelled to share my experience publicly, as I believe other customers should be aware of the lack of consideration shown in situations involving genuine illness.

I look forward to your prompt response and hope we can resolve this amicably.

Sincerely,
[Your Name]
[Booking Reference]
[Contact Information
 
SimplySadie said:
Subject: Request for Refund Due to Medical Emergency

Dear [Hotel Name / Customer Service Team],

I am writing to formally request a refund for my booking on [date], which I was unable to attend due to a severe case of Covid-19. I have attached a doctor’s letter confirming my illness and the medical advice not to travel.

I am extremely disappointed by the lack of understanding and flexibility shown when I contacted your team regarding this situation. Falling ill with Covid was completely beyond my control, and I followed all necessary medical guidance to avoid exposing others. Given the circumstances, I had expected a level of compassion and reasonable accommodation from a hotel that prides itself on customer care.

Your refusal to offer a refund — or even a credit or alternative solution — has left me frustrated and genuinely reluctant to stay with your hotel in the future. I have previously enjoyed my experiences with your brand, which makes this situation even more disheartening.

I am requesting once again that you review my case and issue a refund for the unused night. I believe this is a fair and responsible resolution considering the documented medical emergency.

If this cannot be resolved, I will feel compelled to share my experience publicly, as I believe other customers should be aware of the lack of consideration shown in situations involving genuine illness.

I look forward to your prompt response and hope we can resolve this amicably.

Sincerely,
[Your Name]
[Booking Reference]
[Contact Information
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