Bug unable to enter any rooms

Dream_Weaver

Resident
FCN Regular
Which device and model are you using?
Dell Laptop
Which OS and version are you using?
11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz (1.80 GHz)
How are you connecting?
WIFi
Which web browser and version are you using?
Chrome or Edge
Are you using special settings or extensions?
no
Did you update your software recently?
Yes
What is the error message you're seeing?
I'm not getting a error message, I'm just unable to log into any rooms
Have you attempted any troubleshooting?
Yes. I've rebooted, updated the system, cleared cache
I am able to log into the system on my HP laptop and everything is fine. Since late last night, I cannot log into a chat room on my Dell laptop. I can get into FCN, but when I try to enter a room, nothing happens. I can see my Friends list, but no rooms.
 

Attachments

  • screenshot 2026-10-30.png
    screenshot 2026-10-30.png
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How are you trying to enter the rooms? What is the full URL in the address bar? What type of WiFi? Which path do you take to enter chat? You entered hardware specs instead of OS version.
 
Same situation here: no access path to the chatroom seems to work: I've tried entering from main site, via a saved url path in the browser, and it's just ain't workin'. Below is the full URL of what I get when I log in. And then, it's just blank. Friends' list is in place, but everyone's offline.

That's what appears in the URL after username and ?: "time=1793392047&sig=a4a4c79834234b6fe2a501e2987e5afce79068a7c1c4781a3aae9605bccb1bc6"
 
How are you trying to enter the rooms? What is the full URL in the address bar? What type of WiFi? Which path do you take to enter chat? You entered hardware specs instead of OS version.
The OS is Windows 11 Pro. It worked Thursday afternoon, then Thursday evening it didn't. I've tried entering a room from the login screen, then double clicking a room off the drop down list. The URL is in the top of the previous attachment.
It's the same Wi-Fi I've used at the house for several years and the Wi-Fi at the office. Neither of them work with this computer, but I can still access it with a different computer on the same Wi-Fi.
 
The OS is Windows 11 Pro. It worked Thursday afternoon, then Thursday evening it didn't. I've tried entering a room from the login screen, then double clicking a room off the drop down list. The URL is in the top of the previous attachment.
It's the same Wi-Fi I've used at the house for several years and the Wi-Fi at the office. Neither of them work with this computer, but I can still access it with a different computer on the same Wi-Fi.
I also reset the Chrome browser to no avail. I attempted to send the URL in here, but I got a message of spam-like material and it wouldn't let me send it. Any help would be appreciated.
 

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